Privacy Policy

1. Information We Collect

When you visit our website or contact us, we may collect the following information:

Information You Voluntarily Provide

When you fill out a contact form, request information, or submit an inquiry, we may collect:

  • Name

  • Company name

  • Email address

  • Phone number

  • Product or project details

  • Any other information you choose to provide

Automatically Collected Information

When you visit our website, certain technical information may be collected automatically, including:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Pages visited

  • Referral source

  • Time spent on pages

This information helps us improve website performance and user experience.

2. How We Use Your Information

We may use your information to:

  • Respond to inquiries and provide requested information

  • Evaluate potential co-packing or manufacturing opportunities

  • Communicate about our services

  • Improve our website and customer experience

  • Monitor website traffic and performance

  • Comply with legal or regulatory obligations

3. Cookies and Analytics

Our website may use cookies and similar technologies to improve website functionality and analyze visitor behavior.

These may include:

  • Website functionality cookies

  • Traffic and analytics tools

  • Marketing or remarketing tools (if implemented in the future)

You can control cookie settings through your browser preferences.

4. Third-Party Services

We may use trusted third-party platforms to operate our website and business, including services such as:

  • Website hosting and forms

  • Analytics tools

  • Email communication platforms

  • Customer relationship management systems

These providers may process information on our behalf in accordance with their own privacy policies.

5. How We Protect Your Information

We take reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, loss, misuse, or disclosure.

However, no internet transmission or storage system can be guaranteed to be 100% secure.

6. Sharing of Information

We do not sell your personal information.

We may share information only:

  • With service providers helping us operate our business

  • If required by law, regulation, court order, or legal process

  • To protect our rights, safety, or business operations

7. Data Retention

We retain personal information only as long as necessary to:

  • Respond to inquiries

  • Maintain business records

  • Meet legal, tax, or regulatory obligations

8. Your Rights

Depending on your location, you may have the right to:

  • Request access to your personal information

  • Request correction of inaccurate information

  • Request deletion of your information, where legally permitted

  • Withdraw consent to future communications

To make a request, contact us using the details below.

9. Children's Privacy

Our website is intended for business and professional use and is not directed toward children under 13.

10. Canadian Privacy Compliance

As a Canadian business, we aim to handle personal information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

Office of the Privacy Commissioner of Canada

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.

12. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

Free From Co-Packing
PO Box 6, Enfield Stn Main
Nova Scotia, Canada B2T 1C6

Website: freefromcopacking.ca